Contact Us

Have a question or feedback? We're here to help!

General Contact

For general questions, support, or inquiries about Ugtest

contact@ugtest.app

Feedback & Suggestions

Share your ideas, report bugs, or help us improve

feedback@ugtest.app

Frequently Asked Questions

How quickly will I get a response?

We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we prioritize faster response times.

What information should I include when reporting a bug?

Please include: what you were trying to do, what happened instead, your browser and device type, and if possible, screenshots or steps to reproduce the issue.

Can I suggest new features or content?

Absolutely! We love hearing from our users. Send your suggestions to feedback@ugtest.app and we'll consider them for future updates.

Do you offer phone support?

Currently, we only offer email support to ensure we can provide detailed, documented responses to all inquiries.

Note: We're a small team dedicated to helping students succeed. While we strive to respond quickly, please allow up to 48 hours for a reply during busy periods.